![]() Taking into consideration that fingerprint readers and other biometric hardware devices are an investment and have a shelf life just like most other electronic equipment, it prompted us to think that perhaps it was an appropriate time to write a blog post on how to properly clean biometric hardware to prolong the hardware longevity and get the most out of your investment. Although no one on staff was claiming responsibility for the damage or the cause, management suspected (due to another fingerprint reader being damaged in a similar way a few months prior) that it was due to someone improperly wiping the surface with a prohibited cleaning agent. Turns out that the glass surface where the finger rests during the scanning process had become scratched and thus could not properly capture a fingerprint image. Recently, an end user contacted us to report that one of their fingerprint readers had mysteriously been damaged and unable to properly scan. ![]() Unintentional Consequences Resulting From Good Intentions
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